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Account & data

Delete your account.Right away, for good.

How to delete your fastmon account, what happens to your data and what applies if you own an organization. Deletion takes effect immediately. There is no waiting period and no way back.

Last updated: 2 November 2026

In the dashboard

The quickest way is to do it yourself, in four steps at app.fastmon.eu.

  1. Open your profile

    Sign in and open your account from the account menu, section Profile.

    Account → Profile

  2. Start the deletion

    At the bottom, in the "Delete account" section, click the "Delete account" button.

    Delete account

  3. Type DELETE

    To confirm, type the word DELETE. That rules out a deletion by misclick.

    DELETE

  4. Prove it is you

    Finally, confirm that it is you: with your password, a passkey or a code from your authenticator app, depending on your account. That way nobody can delete your account from a hijacked session.

fastmon then signs you out on every device, and the account is gone.

If you own an organization

As long as you are the owner of an organization, your account cannot be deleted directly. An organization without an owner would belong to nobody, and neither would its running subscription. You have two ways out:

Transfer ownership

Settings → Team → Transfer ownership

The organization stays, with all its sites and data, and belongs to another member afterwards. You become a regular member and can delete your account as described above.

Delete the organization

Settings → General → Delete organization

The organization goes, with its sites, applications, invitations, partner access and support requests. We cancel a running subscription with our payment provider first. Tick "Also delete my account" and your account goes in the same step.

Only the owner can do either. If you belong to several organizations, this applies to each one you own.

What is deleted right away

  • Your user account: name, email address, password, passkeys and two-factor settings.
  • Every session, on every device.
  • Your memberships. Organizations with other members stay for them, you are only removed.
  • Your email address and the original emails in support requests.

What stays, and why

A few things are not deleted with the account, because the law forbids it or because they do not belong to your account:

Invoices
We keep invoices and accounting records for ten years, as § 257 HGB and § 147 AO of German law require. They are used for nothing else during that time.
Audit log
Entries in an organization's audit log, such as the deletion of a site or of the organization itself, are kept as evidence. They name your email address at the time of the action.
Support
If an organization stays, so does the text of its support requests. Your address is removed from them.
Measurements
The measurement data of a site belongs to the site, not to your account. It holds no account data and cannot be traced back to a person.

Without access to the dashboard

If you cannot get into your account, reset your password first. If that fails too, write to us from the email address the account is registered to. We check that the request comes from you and delete the account for you. Owners follow the same rules as above: tell us whether the organization should be transferred or deleted.

privacy@fastmon.eu

Questions

Questions about the deletion or your data go to privacy@fastmon.eu.

The controller is named in the legal notice, your rights under the GDPR and the retention periods in the privacy policy.